These Website Standard Terms and Conditions written on this webpage shall
manage your use of this website. These Terms will be applied fully and affect to your
use of this Website. By using this Website, you agreed to accept all terms and
conditions written in here. You must not use this Website if you disagree with any of
these Website Standard Terms

Intellectual Property Rights

Other than the content you own, under these Terms, Carol Richard and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.


You are specifically restricted from all of the following

  • Publishing any Website material in any other media;
  • Selling, sublicensing and/or otherwise commercializing any Website material;
  • Publicly performing and/or showing any Website material;
  • Using this Website in any way that is or may be damaging to this Website;
  • Using this Website in any way that impacts user access to this Website;
  • Using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • Using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Carol Richards may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Carol Richard a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Carol Richard reserves the right to remove any of Your Content from this Website at any time without notice.

No warranties

This Website is provided “as is,” with all faults, and Carol Richard express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Carol Richard, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Carol Richard, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify to the fullest extent Carol Richard from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Carol Richard is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


The Carol Richard is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Carol Richard and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the United Kingdom, and you submit to the non-exclusive jurisdiction of the state and federal courts located in the UK for the resolution of any disputes.

Returns & exchanges

Made to Order Items are not refundable. All made to order transactions are final, please make sure you read all dimensions and information in the individual listing.
In interest of hygiene and for your own protection earrings are not refundable and non-exchangeable.
Ready to ship items are refundable within 3 days of receiving them. After received and 3 days have passed all sales are final and not eligible for returns.
Items must be unworn and unaltered from original state. You will be refunded minus any shipping charges. Buyer is responsible for any return postage fee and insurance.
Refunds will only be submitted once returned merchandise is received back in original condition.

Shipping policies

For all UK Orders, I will pay for Royal Mail first class mail/trackable unless otherwise noted. Ready to ship items will ship within 2-3 business days of payment received. If other mailing services are requested, the buyer will be made aware of these costs and agree before shipping.

International Buyers: International orders are shipped by Royal Mail Airmail Tracked & Signed. All UK orders are sent by RM 1st class recorded (special delivery upgrade is available upon request). Buyers will be informed of shipping and handling costs before mailing due to special requests.

Your item may also be delayed in customs in your country, customs duty may apply of which the buyer is wholly responsible for.

All made to order items will have different dispatch time, depending on design complexity.